This research aims to analyze the effect of
Online Consumer Review and Online Consumer Rating
variables on Consumer Trust and Purchasing Decisions
at Jakmall.com. This research uses quantitative research
methods with explanatory and survey approaches. The
study population are consumers who have purchased
products at E-commerce Jakmall.com and the number of
research samples is 150 respondents. The sampling
method is done by using the Purposive Sampling
method. Hypothesis testing proposed in this study
carried out with a Structural Equation Model (SEM) test
tool using LISREL 8.8 software. The results of the
structural model analysis show that the Online
Consumer Review and Online Consumer Rating
variables have a positive and significant effect on the
Consumer Trust. In addition the Online Consumer
Rating variable also has a positive and significant effect
on Purchasing Decisions, while the Online Consumer
Review variable has a positive and not significant effect
on Purchasing Decision at Jakmall.com.
Keywords : Online Consumer Review, Online Consumer Rating, Consumer Trust, Purchase Decision.