This research aim is to test and analyze the
influence of price, product quality, and service quality
towards the purchasing decision of natural gas product,
a product sold by PT Perusahaan Gas Negara, Tbk. The
research data used in this research is questionnaire data,
that have been carried out from January to July of 2019
towards the existing customer in electricity sector. The
sampling method used is purposive sampling from 50
existing customer. The method of analysis used is
multiple linear regression. The result of this research
shows that price, product quality, and service quality
(simultaneously) contribute significantly to purchasing
decision. The result also suggest that partially, the price,
product quality, and service quality also significantly
contribute to the purchasing decision. Price is the most
influencial variable of all and significantly affects the
purchasing decision.
Keywords : Price, Product Quality, Service Quality, Electricity Sector, Purchasing Decision.