Indonesia has ranked 46th in the 2018 Global
Rank Logistics Performance Index (LPI) issued by the
World Bank as a statistical measure of logistics
(Logistic Performance Index, World Bank, 2018). With
these conditions, Indonesia's logistics performance has
been serious concern by the government to reduce
logistics costs. One of them is by increasing
standardized port performance by increasing port
services. The focus of the government in improving port
performance is by developing The Pilotage & Towage
or often referred to as Marine Operating System
(MOS/SIPANDU) which is one of the port services.
Therefore, the objective of this research is that the
development of this information system able to improve
the optimization and effectiveness of approaching time
services as an effort to improve port performance in
terms of waiting & approaching time. And of course,
the information system for approaching time is also one
of the government's efforts to improve national logistics
efficiency by fulfilled one of the Logistics Performance
Index (LPI) indicators, namely Tracking & Tracing and
Timeliness. In this way, Marine Operating System
(MOS/SIPANDU) easily able to monitor port
operational performance of both the government and
operator terminal as an evaluation material for
improving service performance at the port. This
research was conducted to PT. Pelindo II’s operational
employee which operated on Tanjung Priok Port which
is the Busiest Port in Indonesia as a Port Operator
Terminal which focused on the assurance of
approaching time services by conducting observation,
field study and interview to related party for the
perfection of this research. The author uses a qualitative
method based on phenomena that occur in realizing
port logistics efficiency and of course as Indonesia's
efforts as the World Maritime Axis. In order to improve
port performance that is not yet standardized, the
government has prepared an Integrated Port Network
(IPN) program based on 4.0 industry technology by
involving several stakeholders, including the Ministry of
National Development Planning Agency, the Ministry of
Transportation and BUMN Synergy as Terminal
Operators for the achievement of Indonesia as a World
Maritime Country.
Keywords : Logistics, National Logistics System, Integrated Port Network (IPN), Ports, Approaching Time, Information Systems.