The general objective of the study was to assess
the challenges of collection and implementation of rental
income taxation in Jigjiga city revenue authority. The
specific objectives of this study were to investigate the
challenges of rental income taxation in Jigjiga City
Revenue Authority, to analyze the attitude of rental
income taxpayers toward taxation, and to analyze the
collection systems of rental income tax in Jigjiga City
Revenue Authority. In selecting the sample in this
research mixed sampling design was used; which means
both (random) sampling and (purposive) sampling
techniques. Jigjiga city revenue authority Kebele 01 and
Kebele 06 were selected randomly. For the purpose of this
study both qualitative and quantitative types of data were
used from different data sources. To achieve those
objectives, the researchers used both primary and
secondary data. Primary data was collected through a
survey questionnaire which was developed formerly for
the sampled respondents, and with the concerned officials,
as well as personal observation by the investigators. The
secondary data was collected from different documents
and sources. The collected data witnessed the existence of
negative attitudes and perceptions of rental income
taxpayers toward taxation. The result shows that the
collection period of rental income tax in the authority is
short and it can cause unnecessary fines. Lack of
awareness of taxpayers, poor attitude of taxpayers,
inadequate knowledge of workers, a limited number of
tax officials, lack of access of documented information,
and lack of effective implementation of rules and
regulations by taxpayers are the challenges that Jijiga city
revenue authority faced.
Keywords : Rental Income Tax, Tax Payer’s Attitude, Rental Income Tax Challenges Introduction.