The objective of this study developed around
Chibuku beverage qualities and nutrition facts, is the
achievement of same brand repurchase through
compelling prices and advertisement using local
languages, in the Chibuku markets. The aim is to
establish a loyal customer base for a sustainable
lucrative Chibuku business. It explores the Giffen
behaviour, which is a manner stemming from
consumers’ modest finances, attributing them by price to
Chibuku. Giffen behaviour would be used to limit and
eventually inhibit clear beer consumption, while
attracting and retaining consumers for opaque beer,
thus improving business. The study only involves beers
as the most beverage drunk internationally, a tendency
that echoes in the site of research. Data were collected
through quantitative methods and generated through
qualitative methods. A mixed research on loyalty to
Chibuku, reveals a positive relation to business
performance. Price relativeness, as a result, within
consumers’ acceptable range, come out as an important
tool to attach them to Chibuku. When there is a Chibuku
price increase relatively to clear beer, the opaque beer
consumers tend to consume more Chibuku. The results
of the study also show that advertisement in local
languages has an influential decision-making effect, over
actual and potential Chibuku customers in the market,
attracting and making them loyal.
Keywords : Chibuku Beer, Loyalty, Giffen Condition, Consumers, Word of Mouth.