Authors : Jimmy M. Hangoma, Justin Musumali , Nalili Namusukuma , Getrude Tshuma , Joyce Shampile , Mwila Sekeseke , Sylvia Machona , Selia Ng’anjo , Lucky Munsaka , Mulindi Mwanahamuntu , Kunda Kapembwa , Lillian Mwape , Richard Kunda , Annie C. Zulu , Maureen Chisembele
Volume/Issue : Volume 5 - 2020, Issue 1 - January
Google Scholar : https://goo.gl/DF9R4u
Scribd : https://bit.ly/2S501Fk
Health care systems can only function
optimally with adequate supply and availability of
pharmaceuticals. The effectiveness of the
pharmaceutical sector depends on its ability to make
available affordable and quality medicines that are safe
and rationally used to meet the needs of the population
and clients (FIP, 2009). Medicine unavailability can
compromise patient outcome severely. The project
aimed at improving pharmaceutical care services
through improved availability of essential medicines
from the baseline of 50% to the desired 90% from 2nd
quarter of 2018 to 1st quarter of 2019. A quality
improvement (QI) project was implemented using
Performance Improvement Approach (PIA). The
availability of essential medicines and tracer drugs for
Women and Newborn Hospital (WNH) was assessed.
Keywords : Quality Improvement, Medicine Availability, Electronic Logistics Management Information System, Root Cause, Supervision, Record Keeping Materials.