Authors : Abdulah Dwi Sayogi; Erry Rimawan; Anang Suryana; Bayu Dwi Nugroho; Dina Rahayuning Ratri
Volume/Issue : Volume 6 - 2021, Issue 1 - January
Google Scholar : http://bitly.ws/9nMw
Scribd : https://bit.ly/2Ys4nsl
:- In the industrial world there will always be
competition. Consumer satisfaction is the main factor
that can determine the victory in the competition in
the industrial world. Consumer satisfaction can be
achieved one of them by maintaining the quality of
the resulting product. This is the underlying PT. XYZ
to continue to improve quality. This research focused
on decreasing reject level contained in milk can
production process Ø 502 X 603 with Quality Control
Circle (QCC) method. The Quality Control Circle
(QCC) method is based on a problem solving
methodology with PDCA cycle approach, that is: Plan
(improvement plan), Do (implement), Check (check),
Action (make improvements). which combines the 7
tools method as well as other process improvement
approaches. Based on the results obtained oss bubble,
voide / empty as the largest number of rejects is as
much as 15,200 pcs or 38.59% of the total
reject.FromFishboneDiagramanalysisobtainedthecaus
esofOssbubble,voide/ empty are: unstable OSS
viscosity factor, incorrect setting procedure, operator
capability is lacking, and engine condition is
abnormal. Therefore, it is necessary to make
improvements to reduce the number ofrejects.
Keywords : QCC (Quality Circle Control), 7 QC Tools