This study examines the components of relationship quality influencing start-up performance. Relationship quality is presented by the components trust, commitment, satisfaction, communication quality of relationship, relationship-specific investments between start-up firms and local start-up support organizations in Ba Ria – Vung Tau province. This study uses quantity research methods by applying Structure Equation Modeling (SEM) with a sample of 425 start-up owners. The findings show that the components of relationship quality positively influences start-up performance. In conclusion, the study proposes managerial implications for start-up firms and suggests directions for further researches.

Keywords : Relationship quality, start-up performance.