The behavior of a civics organization, also
known as OCB, is a form of employee loyalty towards the
company to contribute more and support the company's
goals, by increasing the productivity of each individual.
The purpose of the study wanted to know how the
influence of organizational culture and work environment
on OCB with the organization's commitment as an
intervening variable in the credit card division of PT
Bank Rakyat Indonesia (Persero) Tbk. Research method
using quantitative method. The number of samples used
for this study was 80 permanent employees of BRI's credit
card division. Sampling techniques are performed with
saturated samples, while analyzing data using path
analysis techniques (Path Model) is supported by
smartPLS software version 3.2.9. Based on research,
obtained positive and significant influence between
organizational culture to organizational commitment,
obtained positive and significant influence between the
work environment to the organization's commitment,
obtained positive and significant influence between
organizational culture to OCB, obtained positive and
significant influence between the work environment to
OCB, obtained positive and significant influence between
the organization's commitment to OCB, obtained positive
and significant influence between organizational culture
to OCB through organizational commitment ,
furthermore, a positive and insignificant influence
between the work environment and OCB through
organizational commitments.
Keywords : Organizational Culture, Work Environment, Organizational Commitment, and OCB