E-Government has become a global
phenomenon. Governments, both in developed and
developing world, are making significant investments in
order to gain more efficient, open and interactive
government. In this study, the citizen’s satisfaction on
the E-governmental services in Qatar was measured. In
addition, the transparency of this system was assessed. A
quantitative approach was conducted whereby
developing a questionnaire. The questionnaire was
directed to Qatari residents (both citizens and
expatriates in general) and data were collected. SPSSS
Software was used to verify and analyze data. The
results show that Qatari citizens are satisfied on the
performance of the E-government system. Moreover,
they point that E-government system can be considered
as tool for increasing the governmental transparency
Keywords : E-government, Citizen Satisfaction, Transparency