Medical facilities available in metropolitan
cities and towns are much reachable by the people
compared to the people in the rural areas and villages.
During pandemic situations like novel corona virus,
people especially pregnant ladies struggle to travel to
hospitals or clinics for the routine checkups and they are
hesitant to visit hospitals in the fear of getting infected
by virus.
Usually pregnant ladies are not aware about all the
symptoms regarding the pregnancy and even for small
changes in the body they get scared and they think need
medical assistance in person. Sometimes they would have
questions which are easily answered while staying at
home, might have to visit clinics in person. During such
scenarios Medical Chatbots are best suitable and provide
solutions to most of the issues.
In the medical field, more of interaction is required
in terms of planning the appointments, responding to
patient’s queries. Most of the times these tasks are
repetitive in nature and require unnecessary manual
effort and job are time consuming too. These scenarios
or use cases can be automated through ChatBots which
serves as a boon during pandemic like Covid
Keywords : Medical Chatbot; NLP (Natural Language Processing);Smartphone; Disease Prediction; Online Consultation; Pandemic (Novel Corona Virus)