This study aims to analyze the effect of
leadership and trust on company performance through
knowledge management as an intervention variable (case
study on BPJS Employment). The population of this study
are employees who work in BPJS Ketenagakerjaan
throughout Indonesia with the position of head of field,
with a sample of 210 heads of fields. The data analysis
method used Structural Equation Model-Partial Least
Square (SEM-PLS). The results of the study found that
leadership has a positive and significant effect on
company performance. Trust has a positive and
significant influence on company performance.
Leadership has a positive and significant influence on
knowledge management. Trust has a positive and
significant influence on knowledge management.
Knowledge management has a positive and significant
impact on company performance. Knowledge
management acts as a mediating variable in the
relationship between leadership and company
performance. Knowledge management acts as a mediating
variable in the relationship of trust to company
performance.
Keywords : Leadership, Trust, Knowledge Management, Company Performance