This research aim to determine the influences of
product quality, service quality and brand image towards
the consumers' decisions to choose Travel insurance
product from PT XYZ insurance. The research design
which been used was causality research designed, while the
type of research using quantitative descriptive research
with survey methods. The research population was all
Travel insurance customers at PT Asuransi XYZ, while
the determination of the sample using purposive sampling
techniques with convenience sampling. The research data
that has been used are primary data, obtained from the
distribution of questionnaires to the sample or research
respondents of 75 respondents, who's conducted by
accidental sampling technique (convenience
sampling). The analytical tool used correlation test,
multiple linear regression, coefficiento of determination,
and hypothesis test. The results showed that: (1) Product
Quality has a positive and significant influence towards the
Consumer Decisions; (2) Service Quality has a positive
and significant influence towards the Consumer Decisions;
(3) Brand Image has a positive and significant influences
towards the consumer Decisions; (4) And based on the
results of multiple linear regression tests, a regression
equation that could be arranged: Y = 1.173 + 0.881X1 +
0.327X2 + 0.121X3, which shows that Product Quality is
more dominant than Service Quality and Brand Image in
effecting Consumer Decisions to choose Travel Insurance
product from PT XYZ Insurance Jakarta.
Keywords : Product Quality, Service Quality, Brand Image, Consumer Decisions.