An understanding of visitors’ travel desires
and experiences are vital in two ways- to adjust
destination’s marketing strategies in order to meet the
expectation and demand of the travel market and to
ensure sustainability of both physical and social
attributes of the place. In this sense, this paper
evaluated the travel decision and experiences of visitors
in the islands of Caramoan considered as one of the
Philippines’ uncontaminated and unspoiled natural
areas branding it as a “Hidden paradise in the Pacific”.
Using a questionnaire-based survey administered to onsite visitors in a descriptive method of research, the
islands are visited by tourists due to their desire for
nature-based and eco-adventure tour. Their experiences
with the destination’s products, services, and hospitality
were generally good with emphasis on the accessibility
to natural attractions and religious sites, friendliness of
the people service providers, suitable weather condition,
and organized excursions. With its continued growth,
provision of additional nature-based sports activities,
and other tourism products and themes should be
designed and developed to create diverse recreational
participation. In the same way, improving the frontline
tourist facilities as well as tourism frontline services is
needed to deliver more meaningful visitor experience.
Keywords : Travel decision; Visitor experience; Tourism destination; Descriptive evaluation.